About
Steve Miller, with over 30 years of professional insurance claims experience at all levels of adjusting and management, offers his services as an expert/consulting witness on matters involving claims practices and norms, standard of care, bad faith, coverage analysis and litigation management. During the course of his career, he has directly adjusted, supervised, managed and mediated in over 40 states and the District of Columbia.
Steve's experience encompasses bodily injury claims, property damage, personal and advertising injury, uninsured and underinsured motorists, subrogation and bad faith/extra contractual liability. He has experience in policy analysis, internal carrier processes, metrics, management, vendor management and litigation management. In addition, Steve has worked with third party administrators and self-insureds in "unbundled" claim environments. His clients have ranged from individuals to Fortune 100 companies with large retentions and large exposures.
Steve holds the Chartered Property Casualty Underwriter Designation as well as being an Associate in Claims.
Steve is available to consult or testify on the following areas:
Claims standard of care
Bad faith claims handling
Use of AI in the Claims Process
Nuclear Verdicts
Failure to investigate
Failure to settle
Duty to Excess Carrier/Coverage Tower
Primary v Excess
Duty to defend
Third Party Administrators